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Formed in 2001
Interactive Media Services Limited (IMS)
We are the first company to be licensed by the Communications Authority of Kenya (CAK).
We are proud to be one of the few companies in Kenya that have remained at the forefront of cutting-edge technologies that power successful innovations in areas of mobile technology, product marketing, system integrations, data sharing and entertainment.
With a proven multi-industry track record for over 18 years, we are committed to the provision of innovative solutions.
- Market Leader in the area of SMS and telephony based services
- Customized solutions – IMS is keen on offering what the customer wants. As a result of this approach, all software is tailor made to suit client needs.
- Dedicated personnel – Excellent customer care services offered to clients and their subscribers as well as 24/7 technical support for services offered.
- Reputable – IMS boasts good standing from our clients & partners with reliable, robust technical platforms.
How to get Our Services?
- Client signs up to our self-managed web portal to create account. API provision is also available on request. Lead time: few minutes
- Bulk SMS is purchased via portal or directly via assigned account manager. Lead time: 24-48 working hours.
- Client begins use of portal.
- Client shares quantity desired of Airtime/Data/Cash/Shopping Vouchers to be procured & mechanic to send to recipients, typically via SMS or direct top to recipient
- IMS shares quote for upfront payment for the disbursement
- Client makes payment & shares recipient list for action by IMS
- IMS does disbursement as per agreed schedule.
- Client shares campaign brief
- IMS shares proposal with quote. Lead time 48 working hours
- On agreement with IMS, client shares Purchase order or deposit for IMS to commence work
- IMS develops system as per brief. Lead time: 10 working days depending on mechanic. May be shorter or longer
- IMS conducts system tests system client to ensure satisfaction. Lead time: 48 working hours to resolve any issues
- Client launches campaign.
Industries & Business We Support